Sugar Land · Fort Bend County

New house. New office. New system. Let's get year one right.

Falcon repairs, replaces and maintains heating and air conditioning for homes and businesses across Sugar Land — and we're especially useful in the first year after you move into something new, when the small problems are cheapest to catch.

A newly built two-storey house with fresh sod, and a new outdoor air conditioning unit on a clean pad at its side
The first-year strip

Your system's first twelve months.

Counted from the day you move in — for a home, and for a new commercial space. Most of it you can do yourself.

  1. 01Month
    one

    Move-in

    Home
    Change the filter — construction dust loads new ones fast. Find the filter, breaker and drain line. Look up the equipment's warranty registration; some manufacturers want it within a set period.
    Business
    Check thermostat schedules and occupied hours — they're often left at installer defaults. Ask for the equipment list and start-up paperwork.
  2. 02Month
    two

    Settling in

    Home
    Second filter change. Check the drain pan under the attic unit is dry. Start a list of rooms that run warm or cool.
    Business
    Walk the space at full occupancy. Note hot and cold rooms and drafty diffusers — that list matters later.
  3. 03Month
    three

    First real load

    Home
    The first hot spell shows which rooms can't keep up. Write it down, with dates.
    Business
    Check conference rooms, break rooms and any equipment room when they're busiest.
  4. 04Month
    four

    The drain

    Home
    New condensate lines collect debris and can clog early. Flush the line; make sure the safety float switch is there.
    Business
    First filter change on rooftop units, and a look at their condensate drains on the roof.
  5. 05Month
    five

    Settings

    Home
    Programme the thermostat for how you actually live, not the model-home default.
    Business
    Compare energy bills with your hours. Big overnight or weekend use usually means a schedule is wrong.
  6. 06Month
    six

    First service visit

    Home
    A proper check before the season turns: refrigerant charge, airflow, drain, electrical connections.
    Business
    First maintenance visit on each unit, with a written note per unit.
  7. 07Month
    seven

    Outside

    Home
    Look at the outdoor unit: a settling pad, new shrubs crowding the coil, sprinklers spraying it.
    Business
    Check what other trades have done on the roof — signage, penetrations, anything leaning on a unit.
  8. 08Month
    eight

    Balance

    Home
    Now you know which rooms are uncomfortable, airflow can be adjusted to suit.
    Business
    If walls or layouts have changed since fit-out, the air balance probably needs revisiting.
  9. 09Month
    nine

    First heat

    Home
    Try the heat before you need it. A brief dusty smell on the first run is normal; a lasting one isn't.
    Business
    Heating check before the first cold snap, especially in spaces open early in the morning.
  10. 10Month
    ten

    The attic

    Home
    Other trades work in new attics after HVAC is installed. Ducts get crushed or pulled loose. Worth a look.
    Business
    Review the open items list with building management before year-end.
  11. 11Month
    eleven

    Before coverage ends

    Home
    Have the system checked and put issues in writing while your builder's first-year coverage still applies.
    Business
    Document issues in writing before the contractor's correction period in your contract or lease ends.
  12. 12Month
    twelve

    Year two

    Home
    Settle into a rhythm: filters on schedule, service in spring and autumn, records kept.
    Business
    Set the maintenance schedule for year two, per unit.

Warranties vary. This is a general guide, not a statement of what your builder or manufacturer covers — read your own documents.

The full first-year guide

Not new? That's fine

Homes and businesses of every age.

New builds are something we explain well. Most of our work is still repair, replacement and maintenance on the systems Sugar Land already has.

A clean, recently installed air handler in a bright new attic with neatly strapped insulated ducts
Homes

Houses across Sugar Land and Fort Bend

From brand-new builds in Riverstone and Sienna to houses that have been through twenty summers: split systems, heat pumps and gas furnaces, most with the air handler in the attic.

  • Repairs diagnosed by measurement, priced in writing first.
  • Independent first-year checks for new homes.
  • Replacement sized on a load calculation.

Home services

A newly fitted-out commercial tenant space with an open ceiling showing new spiral ductwork and diffusers
Businesses

Offices, clinics, retail and restaurants

Along the US-59 corridor, in Sugar Land Town Square and the business parks around it: rooftop units and split systems in new fit-outs and in buildings that have seen several tenants.

  • First-year checks before correction periods end.
  • Scheduled maintenance with a written note per unit.
  • Work scheduled around your opening hours.

Business services

What we check in a new system

Six things that are easy to miss in a new build.

None of these means the installer did a bad job. They're what happens when a system is installed before the house or the space is finished around it.

  1. Dust-loaded filters

    Drywall and sanding dust fill filters and coat coils in the first weeks.

  2. Drains and float switches

    New condensate lines collect debris; a missing or mis-set float switch lets a clog overflow into a ceiling.

  3. Default settings

    Thermostats and schedules left as they were for the walk-through or the fit-out.

  4. Unbalanced rooms

    Airflow set before anyone lived or worked there.

  5. Disturbed ducts

    Ducts crushed, kinked or pulled loose by trades who came after the HVAC crew.

  6. Charge set in the wrong season

    Refrigerant charge is best confirmed under real cooling load, which a winter move-in may never have had.

Read the first-year guide

How a visit works

Four steps, the same for every job.

  1. Call or book

    Tell us what's wrong — or that it's new and you'd like it checked.

  2. We measure

    Pressures, temperatures, airflow, electrical. Photos of what we find.

  3. Written findings

    What's wrong, what it costs, in writing — useful if a builder is involved.

  4. Fixed and checked

    Only what you approved, then tested.

No prices on this site

We don't publish prices or "starting from" figures, because the right number depends on what we find. You get a written price before any billable work.

Where we work

Sugar Land and the new communities around it.

The office is on the US-59 frontage road in Sugar Land.

  • Sugar Land
  • Stafford
  • Missouri City
  • Richmond
  • Rosenberg
  • Fulshear
  • Katy
  • Needville
  • Meadows Place
  • Southwest Houston

Office

13509 U.S. 59 Frontage Rd, Sugar Land, TX 77478
Mon–Fri 7am–5:30pm · Sat 8am–noon
(281) 270-7811

Questions

Asked by people in new homes and new spaces.

My house is brand new. Why would the air conditioning need anything?

Usually it needs very little, but new systems have their own first-year issues: filters loaded with construction dust, condensate drains that collect debris, thermostats left on default settings, rooms that were never balanced, and ducts disturbed by other trades in the attic. Most are cheap to fix early.

Should I call my builder or call you?

If something is covered by your builder warranty, the builder should fix it, so read your warranty documents first. We can check the system independently and put what we find in writing, which helps when you raise it with the builder before the coverage ends.

Do you only work on new homes?

No. We repair, replace and maintain heating and air conditioning in homes and businesses of any age. New homes and new commercial spaces are simply something we explain well.

We just opened in a new office or retail space. What should we check?

Start with the thermostat schedules and occupied hours, which are often left at the installer defaults, then note any rooms that run hot or cold at full occupancy. Before the contractor correction period in your construction or lease documents ends, have the units checked and put any issues in writing.

What does "Interior Coatings" in your name mean?

It is part of the business name, not a second trade. Falcon is a heating and air conditioning contractor and does not do painting, coatings or interior finishing.

New or not, let's have a look.

Homes and businesses across Sugar Land — one number.

Call now Schedule a visit